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Frequently Asked Questions

Frequently Asked Questions About Our Services

Because we know how a lice infestation can turn your life upside down, all 4 locations are open 7 days a week. Click here for the location near you.

Because our lice remove treatment kills all lice and nits (eggs) in one treatment, your child can be back to school on the very same day.

After your treatment, we’ll give you directions to take home. Then you should come back for a free follow up visit within one week. The method we use is so effective, we guarantee it and rarely if ever, see a re-infestation.

Our state-of-the-art technology is not recommended for children under the age of four; persons who cannot sense temperature or pain; who cannot communicate physical discomfort; who have open head wounds, sores, or visible signs of skin or scalp abnormalities; who have received radiation treatment of the head within the last 6 months; who have cranial or facial implants; or who have hair that cannot be combed through with a standard comb.

The good news is you can purchase Licenders’ signature line of all-natural lice fast-acting treatment products that are non-toxic and pain-free right here on the website.

Yes! House calls are a great way to have your entire family screened and treated in the comfort of your home. Our highly trained clinicians are fully background-checked and insured. Give us a call at 888-335-0201 to schedule your home visit. We usually can get to you the very same day.

If you don’t live in the New York City or Connecticut area, you can purchase Licenders’ own signature line of all-natural, fast-acting lice treatment products right here on our website.

We’re compliant with new york’s covid-19 government guideline